Public grievance systems
It is an integrated application system, based on web technology which primarily
aims at submission of grievances by the aggrieved citizens from anywhere and anytime (24x7) basis for instant and
easy communication between the nodal PG officers of Government Organizations and citizens resulting in the speedy redress of their grievances.
The software facilitates the system generated unique registration number upon the online submission of grievances from aggrieved citizens to the concerned Ministries/Departments/Organizations,GOI or State Govts., through Internet using any browser interface.
The system is flexible enough to be extended down below as per the requirement of Ministries/Departments/Organizations for online speedy and effective redress of grievances.